What do you offer? A variety of premium cosmetic exterior and interior automotive parts.

Which vehicles do you support? Fezline serves a range of makes and models. Compatibility is confirmed before ordering.

What details do you need? Make, model and year, plus trim, chassis, bumper style or photos when relevant.

Is everything in stock? No. Some items are stocked; others are sourced by order.

What is automotive-grade ABS? A durable, lightweight material used for applicable non-carbon parts.

Real carbon or carbon-look? Real carbon is genuine carbon fibre; carbon-look provides the appearance only.

Which finishes are available? Options vary by product and may include gloss black, real carbon fibre or carbon-look.

How do I order? Send your vehicle details, requested part, finish, installation needs and pickup or shipping location.

How can I pay? Secure card checkout is available; confirmed alternatives may be arranged.

How long does it take? Typically 7–10 business days unless a different estimate is confirmed.

Where do you ship? Across Canada and to eligible international destinations.

Where is free pickup available? Toronto, Mississauga, Brampton, Ottawa and Jeddah.

Will I receive updates? Yes. Fezline confirms when the order is due and when it arrives; tracking numbers are not provided.

Is installation included? No. It may be available for applicable products and locations.

How are parts installed? Methods vary and may use tape, clips, fasteners or product-specific hardware.

What should I send? Vehicle details, the part and finish, and clear photos when requested.

Can I return or exchange an item? Follow the Returns & Exchanges policy and contact Fezline before sending anything back.

What if there is a problem? Send your order details and photos or video. Keep the item and packaging until Fezline provides next steps.